Service & Maintenance

Preventive Maintenance Agreements

We have designed our instruments to maximize the level of robustness based on the lowest amount of involvement by the operator; however, there are several measures that can be taken to maximize the longevity of the instrument. Mainly, routine maintenance, appropriate sample size, and the use of proper consumables for each application.

Routine checks and maintenance need to be performed regularly on your laboratory instrumentation to keep them in peak operating condition. LECO offers Preventive Maintenance Agreements (PMA) as a smart, convenient way to help you prevent unexpected downtime and associated costs. With LECO PMAs, trained LECO service specialists perform maintenance checks on your instrument (including cleanings and flow-path rebuilds) on a regularly scheduled basis.

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Installation Qualification (IQ) and Operational Qualification (OQ) service

LECO’s Installation Qualification (IQ) and Operational Qualification (OQ) service ensures your instrumentation and software is installed correctly and functions according to LECO’s specifications. IQ/OQ is performed on-site at your facility by a certified LECO service engineer, specially trained to validate LECO instrumentation. The results of the IQ/OQ are fully documented and include analysis data and statistical analyses.

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Extended warranty

We also provide an extended warranty for your instrument(s). Customers who have taken advantage of these programs have benefited from instruments that are better maintained and have a longer life span.

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